Contact AURA

Updated 26 October 2026 · policy version 2026-10-09

For app support, billing, privacy, account deletion and safety reports, email suporte@auragay.com.

Help us route your request

Use a subject such as “Support”, “Billing”, “Privacy”, “Account deletion”, “Child safety” or “Moderation appeal”. Include your account identifier and a description, but never send passwords, card details or illegal media.

Urgent safety

AURA is not an emergency service and does not promise continuous monitoring. If anyone is in immediate danger, contact local emergency services. For harmful content within AURA, also use the in-app Report and Block controls.